It's Headshot Selection Season!
The current turnaround may be up to 2 weeks.
We prioritize shoots, session processing + delivery, and then retouching, in that order.
The good news is that you can start using your images right now and then replace the unretouched versions with your retouched versions once they're ready. For actors, you can replace your images for free as long as they are retouched versions of the same image. Contact customer service for confirmation before you upload and to make the request once you've received your files.
Our $18 per image retouching fee covers things like skin correction, blemish removal, eye brightening, teeth whitening, softening of fine lines, cleaning up fly away hairs, and any clothing fixes that may be necessary. We welcome any and all notes you have, and ask that you include them when you order your retouching (as opposed to after you've received the images back).
For product photography, our $18 per image retouching fee covers fine tuning of the image, clean up on products, backdrop expansion when needed, and color adjustments.
We highly encourage you to start with the images that are included with your package (all photo packages come with at least one retouch) so you can make an educated decision before you pay for any additional images.
Additional fees may apply if your requests fall outside of these included elements.
For multi-person shots, there is an additional $10 fee per face.
Fill out the form below. Double check your numbers - make sure the four digit file codes you enter match your selections. We can't offer discounts for typos.
If you've received the session deletion notice from us we may not have your images on file. You will need to email us the highest resolution files you have via google drive, dropbox, or wetransfer.
We'll follow up to let you know we've received your order and will include an invoice for any additional images at that time. Your retouches will go into the queue, but we will not begin work on them until we've received your payment (if ordering additional images beyond what is included with your session).
Due to a high volume of orders from our clients, we are not offering retouching services for any non-Tandem images at this time.
Please do not fill out the form for each image you are ordering. You can indicate specific notes for corresponding file #s in the notes section.
© Tandem Photo 2022. All rights reserved.